Tips and Techniques for Statistics and Quality Improvement

Blog posts and articles about using Minitab software in quality improvement projects, research, and more.

by Matthew Barsalou, guest blogger

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The Six Sigma quality improvement methodology has lasted for decades because it gets results. Companies in every country around the world, and in every industry, have used this logical, step-by-step method to improve the quality of their processes, products, and services. And they've saved billions of dollars along the way.

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Six Sigma is a quality improvement method that businesses have used for decades—because it gets results. A Six Sigma project follows a clearly defined series of steps, and companies in every industry in every country around the world have used this method to resolve problems. Along the way, they've saved billions of dollars.

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In April 2017, overbooking of flight seats hit the headlines when a United Airlines customer was dragged off a flight. A TED talk by Nina Klietsch gives a good, but simplistic explanation of why overbooking is so attractive to airlines.

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Can you trust your data? 

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We had solar panels fitted on our property in 2011. Last year, we had a few problems with the equipment. It was shutting down at various times throughout the day, typically when it was very sunny, resulting in no electricity being generated.

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All processes have variation, some of which is inherent in the process, and isn't a reason for concern. But when processes show unusual variation, it may indicate a change or a "special cause" that requires your attention. 

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In my time at Minitab, I’ve gotten a good understanding of what types of graphs users create. Everyone knows about histograms, bar charts, and time series plots. Even relatively less familiar plots like the interval plot and individual value plot are still used quite often. However, one of the most underutilized graphs we have available is the area graph. If you’re not familiar with an Area Graph, here’s the example...

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There may not be a situation more perilous than being a character on Game of Thrones. Warden of the North, Hand of the King, and apparent protagonist of the entire series? Off with your head before the end of the first season! Last male heir of a royal bloodline? Here, have a pot of molten gold poured on your head! Invited to a wedding? Well, you probably know what happens at weddings in the show. 

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How many samples do you need to be “95% confident that at least 95%—or even 99%—of your product is good?

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