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Process Capability

Blog posts and articles about tools for assessing the capability of a process in manufacturing and service situations.

In Part 1 of this blog series, I wrote about how statistical inference uses data from a sample of individuals to reach conclusions about the whole population. That’s a very powerful tool, but you must check your assumptions when you make statistical inferences. Violating any of these assumptions can result in false positives or false negatives, thus invalidating your results.  The common data... Continue Reading
No matter how experienced you are at analyzing data, communicating about your results can be a tremendous challenge. So it's not surprising that "Effectively Reporting Your Data Analysis" was one of the best-attended sessions at the inaugural Minitab Insights Conference last month.  The presenters, Benjamin Turcan and Jennifer Berner of First Niagara Bank, have a great deal of experience improving... Continue Reading

7 Deadly Statistical Sins Even the Experts Make

Do you know how to avoid them?

Get the facts >
Every day, thousands of people withdraw extra cash for daily expenses. Each transaction may be small, but the total amount of cash dispersed over hundreds or thousands of daily transactions can be very high. But every bank branch has a fixed cash flow, which must be set without knowing what each customer will need on a given day. This creates a challenge for financial entities. Customers expect... Continue Reading
The ultimate goal of most quality improvement projects is clear: reducing the number of defects, improving a response, or making a change that benefits your customers. We often want to jump right in and start gathering and analyzing data so we can solve the problems. Checking your measurement systems first, with methods like attribute agreement analysis or Gage R&R, may seem like a needless waste... Continue Reading
We’ve got a plethora of case studies showing how businesses from different industries solve problems and implement solutions with data analysis. Take a look for ideas about how you can use data analysis to ensure excellence at your business! Boston Scientific, one of the world’s leading developers of medical devices, is just one organization who has shared their story. A team at their Heredia,... Continue Reading
To assess if a process is stable and in statistical control, you can use a control chart. It lets you answer the question "is the process that you see today going to be similar to the process that you see tomorrow?" To assess and quantify how well your process falls within specification limits, you can use capability analysis. Both of these tools are easy to use in Minitab, but you first need to... Continue Reading
Back when I used to work in Minitab Tech Support, customers often asked me, “What’s the difference between Cpk and Ppk?” It’s a good question, especially since many practitioners default to using Cpk while overlooking Ppk altogether. It’s like the '80s pop duo Wham!, where Cpk is George Michael and Ppk is that other guy. Poofy hairdos styled with mousse, shoulder pads, and leg warmers aside, let’s... Continue Reading
When I blogged about automation back in March, I made my husband out to be an automation guru. Well, he certainly is. But what you don’t know about my husband is that while he loves to automate everything in his life, sometimes he drops the ball. He’s human; even I have to cut him a break every now and then. On the other hand, instances of hypocrisy in his behavior tend to make for a good story.... Continue Reading
Here is a scenario involving process capability that we’ve seen from time to time in Minitab's technical support department. I’m sharing the details in this post so that you’ll know where to look if you encounter a similar situation. You need to run a capability analysis. You generate the output using Minitab Statistical Software. When you look at the results, the Cpk is huge and the histogram in... Continue Reading
Earlier this month, PLOS.org published an article titled "Ten Simple Rules for Effective Statistical Practice." The 10 rules are good reading for anyone who draws conclusions and makes decisions based on data, whether you're trying to extend the boundaries of scientific knowledge or make good decisions for your business.  Carnegie Mellon University's Robert E. Kass and several co-authors devised... Continue Reading
You often hear the data being blamed when an analysis is not delivering the answers you wanted or expected. I was recently reminded that the data chosen or collected for a specific analysis is determined by the analyst, so there is no such thing as bad data—only bad analysis.  This made me think about the steps an analyst can take to minimise the risk of producing analysis that fails to answer... Continue Reading
The last thing you want to do when you purchase a new piece of software is spend an excessive amount of time getting up and running. You’ve probably been ready to the use the software since, well, yesterday. Minitab has always focused on making our software easy to use, but many professional software packages do have a steep learning curve. Whatever package you’re using, here are three things you... Continue Reading
What does the eyesight of a homeless person have in common with complications from dental anesthesia?  Or with reducing side-effects from cancer? Or monitoring artificial hip implants? These are all subjects of recently published studies that use statistical analyses in Minitab to improve healthcare outcomes. And they're a good reminder  that when we improve the quality of healthcare for others, we... Continue Reading
We often receive questions about moving ranges because they're used in various tools in our statistical software, including control charts and capability analysis when data is not collected in subgroups. In this post, I'll explain what a moving range is, and how a moving range and average moving range are calculated. A moving range measures how variation changes over time when data are collected as... Continue Reading
After my husband’s most recent visit to the dentist, he returned home cavity-free...and with a $150 electric toothbrush in hand.  I wanted details. It began innocently. His dreaded trip to the dentist ended in high praise for no cavities and only a warning to floss more. That prompted my programming-and-automation-obsessed husband, still in the chair, to exclaim, "I wish there was a way to automate... Continue Reading
While the roots of Lean Six Sigma and other quality improvement methodologies are in manufacturing, it’s interesting to see how other organizational functions and industries apply LSS tools successfully. Quality improvement certainly has moved far beyond the walls of manufacturing plants! For example, I recently had the opportunity to talk to Drew Mohler, a Lean Six Sigma black belt and senior... Continue Reading
If you need to assess process performance relative to some specification limit(s), then process capability is the tool to use. You collect some accurate data from a stable process, enter those measurements in Minitab, and then choose Stat > Quality Tools > Capability Analysis/Sixpack or Assistant > Capability Analysis. Now, what about sorting the data? I’ve been asked “why does Cpk change when I... Continue Reading
How deeply has statistical content from Minitab blog posts (or other sources) seeped into your brain tissue? Rather than submit a biopsy specimen from your temporal lobe for analysis, take this short quiz to find out. Each question may have more than one correct answer. Good luck! Which of the following are famous figure skating pairs, and which are methods for testing whether your data follow a... Continue Reading
Having delivered training courses on capability analyses with Minitab, several times, I have noticed that one question you can be absolutely sure will be asked, during the course, is: What is the difference between the Cpk and the Ppk indices? Ppk vs. Cpk indices The terms Cpk and Ppk are often confused, so that when quality or process engineers refer to the Cpk index, they often actually intend to... Continue Reading
Control charts are a fantastic tool. These charts plot your process data to identify common cause and special cause variation. By identifying the different causes of variation, you can take action on your process without over-controlling it. Assessing the stability of a process can help you determine whether there is a problem and identify the source of the problem. Is the mean too high, too low,... Continue Reading