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Quality Six Sigma

Blog posts and articles about data analysis and statistics in the Six Sigma quality improvement methodology.

While many Six Sigma practitioners and other quality improvement professionals like to use the Fishbone diagram in Quality Companion for brainstorming because of its ease of use and integration with other Quality Companion tools, some Minitab users find an infrequent need for a Fishbone diagram. For the more casual user of the Fishbone diagram, Minitab has the right tool to get the job done. Minitab... Continue Reading
by Laerte de Araujo Lima, guest blogger The NBA's 2015-16 season will be one for the history books. Not only was it the last season of Kobe Bryan, who scored 60 points in his final game, but the Golden State Warriors set a new wins record, beating the previous record set by 1995-96 Chicago Bulls. The Warriors seem likely to take this season's NBA title, in large part thanks to the performance of... Continue Reading

7 Deadly Statistical Sins Even the Experts Make

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There has been plenty of noisy disagreement about the state of health care in the past several years, but when you get beyond the controversies surrounding various programs and changes, a great deal of common ground exists. Everyone agrees that there's a lot of waste and inefficiency in the way we've been doing things, and that health care should be delivered as efficiently and effectively as... Continue Reading
While the roots of Lean Six Sigma and other quality improvement methodologies are in manufacturing, it’s interesting to see how other organizational functions and industries apply LSS tools successfully. Quality improvement certainly has moved far beyond the walls of manufacturing plants! For example, I recently had the opportunity to talk to Drew Mohler, a Lean Six Sigma black belt and senior... Continue Reading
Unless you live under a black country rock, you’ve no doubt heard that the world recently lost one of the greatest artists of our time, David Bowie. My memories of the Thin White Duke go all the way back to my formative years. I recall his music echoing through the halls of our house as I crooned along whilst doing the chores. Then as now, Bowie’s creativity and energy inspired me and helped me do... Continue Reading
‘Statistics’ is a rising star. Everywhere I turn, people are talking about data and the value of being able to analyze and act on it. As someone who’s been writing about that for years, I say it’s about time. Statistics is like a talented actress whose decades of appearing off Broadway have finally paid off. For years, her work has been enriching our lives without us knowing it. Statistics helps... Continue Reading
By Matthew Barsalou, guest blogger A problem must be understood before it can be properly addressed. A thorough understanding of the problem is critical when performing a root cause analysis (RCA) and an RCA is necessary if an organization wants to implement corrective actions that truly address the root cause of the problem. An RCA may also be necessary for process improvement projects; it is... Continue Reading
By Matthew Barsalou, guest blogger Teaching process performance and capability studies is easier when actual process data is available for the student or trainee to practice with. As I have previously discussed at the Minitab Blog, a catapult can be used to generate data for a capability study. My last blog on using a catapult for this purspose was several years ago, so I would like to revisit... Continue Reading
This week is National Healthcare Quality Week, started by the National Association for Healthcare Quality to increase awareness of healthcare quality programs and to highlight the work of healthcare quality professionals and their influence on improved patient care outcomes. In honor of the celebration, I wanted to point you to a few case studies featuring Minitab customers in the healthcare field... Continue Reading
In 2007, the Crayola crayon company encountered a problem. Labels were coming off of their crayons. Up to that point, Crayola had done little to implement data-driven methodology into the process of manufacturing their crayons. But that was about to change. An elementary data analysis showed that the adhesive didn’t consistently set properly when the labels were dry. Misting crayons as they went... Continue Reading
By Matthew Barsalou, guest blogger.   Many statistical tests assume the data being tested came from a normal distribution. Violating the assumption of normality can result in incorrect conclusions. For example, a Z test may indicate a new process is more efficient than an older process when this is not true. This could result in a capital investment for equipment that actually results in higher... Continue Reading
Before I joined Minitab, I worked for many years in Penn State's College of Agricultural Sciences as a writer and editor. I frequently wrote about food science and particularly food safety, as I regularly needed to report on the research being conducted by Penn State's food safety experts, and also edited course materials and bulletins for professionals and consumers about ensuring they had safe... Continue Reading
By Matthew Barsalou, guest blogger.   Minitab Statistical Software can assist us in our analysis of data, but we must make judgments when selecting the data for an analysis. A good operational definition can be invaluable for ensuring the data we collect can be effectively analyzed using software. Dr. W. Edwards Deming explains in Out of the Crisis (1989), “An operational definition of safe, round,... Continue Reading
In previous posts, I discussed the results of a recycling project done by Six Sigma students at Rose-Hulman Institute of Technology last spring. (If you’re playing catch up, you can read Part I and Part II.) The students did an awesome job reducing the amount of recycling that was thrown into the normal trash cans across all of the institution’s academic buildings. At the end of the spring... Continue Reading
by Matthew Barsalou, guest blogger.  The old saying “if it walks like a duck, quacks like a duck and looks like a duck, then it must be a duck” may be appropriate in bird watching; however, the same idea can’t be applied when observing a statistical distribution. The dedicated ornithologist is often armed with binoculars and a field guide to the local birds and this should be sufficient. A... Continue Reading
This week I'm at the American Society for Quality's World Conference on Quality and Improvement in Nashville, TN. The ASQ conference is a great opportunity to see how quality professionals are tackling problems in every industry, from beverage distribution to banking services.  Given my statistical bent, I like to see how companies apply tools like ANOVA, regression, and especially... Continue Reading
Suppose that you have designed a brand new product with many improved features that well help create a much better customer experience. Now you must ensure that it is manufactured according to the best quality and reliability standards, so that it gets the excellent long-term reputation it deserves from potential customers. You need to move quickly and seamlessly from Research and Development into... Continue Reading
One of my favorite bloggers about the application of statistics in health care is David Kashmer, an MD and MBA who runs and writes for the Business Model Innovation in Surgery blog. If you have an interest in how quality improvement methods like Lean and Six Sigma can be applied to healthcare, check it out.  A while back, Dr. Kashmer penned a column called "How to Measure a Process When There's... Continue Reading
The Minitab Fan section of the Minitab blog is your chance to share with our readers! We always love to hear how you are using Minitab products for quality improvement projects, Lean Six Sigma initiatives, research and data analysis, and more. If our software has helped you, please share your Minitab story, too! My LSS coach suggested that I regularly conduct data analysis to refresh my Minitab... Continue Reading
by Matthew Barsalou, guest blogger.  E. E. Doc Smith, one of the greatest authors ever, wrote many classic books such as The Skylark of Space and his Lensman series. Doc Smith’s imagination knew no limits; his Galactic Patrol had millions of combat fleets under its command and possessed planets turned into movable, armored weapons platforms. Some of the Galactic Patrol’s weapons may be well... Continue Reading