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SIPOC Example

Blog posts and articles about SIPOC (Suppliers, Inputs, Process, Outputs, Customers) in quality projects.

I didn’t expect that our family trip to Florida would end with me driving a plane load of passengers nearly 200 miles to their homes, but it did. Yes, it was a long and strange journey home. A journey that started in the tropical warmth of southern Florida and ended the next morning in central Pennsylvania, which felt like the arctic wastelands thanks to the dreaded polar vortex. During this... Continue Reading
Using data analysis and statistics to improve business quality has a long history. But it often seems like most of that history involves huge operations. After all, Six Sigma originated with Motorola, and became adopted by thousands of other businesses after it was adopted by a little-known outfit called General Electric. There are many case studies and examples of how big companies used Six Sigma... Continue Reading
In a previous post, I discussed how to avoid a disastrous Lean Six Sigma project failure, specifically if the reason behind the failure is that the project solution never gets implemented. In this post, let's discuss a few other project roadblocks that our customers cited when we asked them about the challenges they come across in completing projects. I’ll also go into detail about suggestions our i... Continue Reading
by Dan Wolfe, guest blogger How would you measure a hole that was allowed to vary one tenth the size of a human hair? What if the warmth from holding the part in your hand could take the measurement from good to bad? These are the types of problems that must be dealt with when measuring at the micron level. As a Six Sigma professional, that was the challenge I was given when Tenneco entered into... Continue Reading
Due to recent comments on this blog post (scroll down to view the comments section), I want to acknowledge that the definition of Lean in this post is incomplete. The goal of this post wasn't to offer definitions of Lean, Six Sigma, or any other methodology, but was rather to state that the focus of improvement efforts should be on using all the available tools, whether those be Lean or Six Sigma... Continue Reading
Choosing an appropriate Six Sigma project is challenging, and one of the biggest areas of risk involves the size and focus of the project. A simple form referred to as a SIPOC can be a big help when it comes to selecting a project that has a high likelihood of success. I explained in some detail what a SIPOC is in an earlier post, but here's the bottom-line version. The SIPOC acronym stands for Supp... Continue Reading