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Six Sigma

Blog posts and articles about using data analysis and statistical methods in Six Sigma quality improvement projects.

Do your executives see how your quality initiatives affect the bottom line? Perhaps they would more often if they had accessible insights on the performance, and ultimately the overall impact, of improvement projects.  For example, 60% of the organizations surveyed by the American Society for Quality in their 2016 Global State of Quality study say they don’t know or don’t measure the financial... Continue Reading
by Kevin Clay, guest blogger In transactional or service processes, we often deal with lead-time data, and usually that data does not follow the normal distribution. Consider a Lean Six Sigma project to reduce the lead time required to install an information technology solution at a customer site. It should take no more than 30 days—working 10 hours per day Monday–Friday—to complete, test and... Continue Reading

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In Part 1 of this blog series, I compared Six Sigma to a diamond because both are valuable, have many facets and have withstood the test of time. I also explained how the term “Six Sigma” can be used to summarize a variety of concepts, including philosophy, tools, methodology, or metrics. In this post, I’ll explain short/long-term variation and between/within-subgroup variation and how they help... Continue Reading
Did you know the most popular diamond cut is probably the Round Brilliant Cut? The first early version of what would become the modern Round Brilliant Diamond Cut was introduced by an Italian named Vincent Peruzzi, sometime in the late 17th century.  In the early 1900s, the angles for an "ideal" diamond cut were designed by Marcel Tolkowsky. Minor changes have been made since then, but the angles... Continue Reading
People can make mistakes when they test a hypothesis with statistical analysis. Specifically, they can make either Type I or Type II errors. As you analyze your own data and test hypotheses, understanding the difference between Type I and Type II errors is extremely important, because there's a risk of making each type of error in every analysis, and the amount of risk is in your control.    So if... Continue Reading
Statistics can be challenging, especially if you're not analyzing data and interpreting the results every day. Statistical software makes things easier by handling the arduous mathematical work involved in statistics. But ultimately, we're responsible for correctly interpreting and communicating what the results of our analyses show. The p-value is probably the most frequently cited statistic. We... Continue Reading
by Rehman Khan, guest blogger There are many articles giving Minitab tips already, so to be different I have done mine in the style of my books, which use example-based learning. All ten tips are shown using a single example. If you don’t already know these 10 tips you will get much more benefit if you work along with the example. You don’t need to download any files to work along—although, if you... Continue Reading
by Matthew Barsalou, guest blogger.  The old saying “if it walks like a duck, quacks like a duck and looks like a duck, then it must be a duck” may be appropriate in bird watching; however, the same idea can’t be applied when observing a statistical distribution. The dedicated ornithologist is often armed with binoculars and a field guide to the local birds and this should be sufficient. A... Continue Reading
In my last post on DMAIC tools for the Define phase, we reviewed various graphs and stats typically used to define project goals and customer deliverables. Let’s now move along to the tools you can use in Minitab Statistical Software to conduct the Measure phase. Measure Phase Methodology The goal of this phase is to measure the process to determine its current performance and quantify the problem.... Continue Reading
by Matthew Barsalou, guest blogger The great Dr. Seuss tells of Mr. Plunger, who is the custodian at Diffendoofer School on the corner of Dinkzoober and Dinzott in the town of Dinkerville. The good Mr. Plunger “keeps the whole school clean” using a supper-zooper-flooper-do. Unfortunately, Dr. Seuss fails to tell us where the supper-zooper-flooper-do came from and if the production process was... Continue Reading
As we enter late December, snow is falling here on the East Coast of the United States. The official start to winter is on December 21, 2016, but it’s certainly not uncommon to see snowflakes flying before this date. If you live in the U.S., you know the winter of 2015 was one for the record books. In fact, more than 90 inches of snow fell in Boston in the winter of 2015! Have you ever wondered how... Continue Reading
If you’re familiar with Lean Six Sigma, then you’re familiar with DMAIC. DMAIC is the acronym for Define, Measure, Analyze, Improve and Control. This proven problem-solving strategy provides a structured 5-phase framework to follow when working on an improvement project. This is the first post in a five-part series that focuses on the tools available in Minitab Statistical Software that are most... Continue Reading
by Matt Barsalou, guest blogger I know that Thanksgiving is always on the last Thursday in November, but somehow I failed to notice it was fast approaching until the Monday before Thanksgiving. This led to frantically sending a last-minute invitation, and a hunt for a turkey. I live in Germany and this greatly complicated the matter. Not only is Thanksgiving not celebrated, but also actual turkeys... Continue Reading
Pareto charts are a special type of bar chart you can use to prioritize almost anything. This makes them very useful in making sound decisions. For example, if you have several possible quality improvement projects, but not enough time or people to do them all now, you can use a Pareto chart to identify which projects have the most potential for making meaningful improvement. Pareto charts look... Continue Reading
At the inaugural Minitab Insights Conference in September, presenters Benjamin Turcan and Jennifer Berner discussed how to present data effectively. Among the considerations they discussed was choosing the right graph. Different graphs are good for different things. Of course, opinions about which graph is best can, and do, differ. Dotplot devotees might decide that they are demonstrably... Continue Reading
Every day, thousands of people withdraw extra cash for daily expenses. Each transaction may be small, but the total amount of cash dispersed over hundreds or thousands of daily transactions can be very high. But every bank branch has a fixed cash flow, which must be set without knowing what each customer will need on a given day. This creates a challenge for financial entities. Customers expect... Continue Reading
October 16–22 is National Healthcare Quality Week, started by the National Association for Healthcare Quality to increase awareness of healthcare quality programs and to highlight the work of healthcare quality professionals and their influence on improved patient care outcomes. This event deserves your attention because the quality of healthcare affects every one of us, and so does the cost of... Continue Reading
A reader asked a great question in response to a post I wrote about Pareto charts. Our readers typically do ask great questions, but this one turned out to be more difficult to answer than it first seemed. My correspondent wrote:  My understanding is that when you have count data, a bar chart is the way to go. The gaps between the bars emphasize that the data are not measured on a continuous scale.... Continue Reading
We hosted our first-ever Minitab Insights conference in September, and if you were among the attendees, you already know the caliber of the speakers and the value of the information they shared. Experts from a wide range of industries offered a lot of great lessons about how they use data analysis to improve business practices and solve a variety of problems. I blogged earlier about five key... Continue Reading
The other day I was talking with a friend about control charts, and I wanted to share an example one of my colleagues wrote on the Minitab Blog.  Looking back through the index for "control charts" reminded me just how much material we've published on this topic. Whether you're just getting started with control charts, or you're an old hand at statistical process control, you'll find some valuable... Continue Reading