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Six Sigma

Blog posts and articles about applying data analysis and statistical methods to Six Sigma quality improvement projects.

Did you know the most popular diamond cut is probably the Round Brilliant Cut? The first early version of what would become the modern Round Brilliant Diamond Cut was introduced by an Italian named Vincent Peruzzi, sometime in the late 17th century.  In the early 1900s, the angles for an "ideal" diamond cut were designed by Marcel Tolkowsky. Minor changes have been made since then, but the angles... Continue Reading
In its industry guidance to companies that manufacture drugs and biological products for people and animals, the Food and Drug Administration (FDA) recommends three stages for process validation: Process Design, Process Qualification, and Continued Process Verification. In this post, we we will focus on that third stage. Stage 3: Continued Process Verification Per the FDA guidelines, the goal of... Continue Reading

7 Deadly Statistical Sins Even the Experts Make

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To make objective decisions about the processes that are critical to your organization, you often need to examine categorical data. You may know how to use a t-test or ANOVA when you’re comparing measurement data (like weight, length, revenue, and so on), but do you know how to compare attribute or counts data? It easy to do with statistical software like Minitab.  One person may look at this bar... Continue Reading
Have you ever wished your control charts were better?  More effective and user-friendly?  Easier to understand and act on?  In this post, I'll share some simple ways to make SPC monitoring more effective in Minitab. Common Problems with SPC Control Charts I worked for several years in a large manufacturing plant in which control charts played a very important role. Virtually thousands of SPC... Continue Reading
In the first part of this series, we saw how conflicting opinions about a subjective factor can create business problems. In part 2, we used Minitab's Assistant feature to set up an attribute agreement analysis study that will provide a better understanding of where and when such disagreements occur.  We asked four loan application reviewers to reject or approve 30  selected applications, two... Continue Reading
Previously, I discussed how business problems arise when people have conflicting opinions about a subjective factor, such as whether something is the right color or not, or whether a job applicant is qualified for a position. The key to resolving such honest disagreements and handling future decisions more consistently is a statistical tool called attribute agreement analysis. In this post, we'll... Continue Reading
In my last post on DMAIC tools for the Define phase, we reviewed various graphs and stats typically used to define project goals and customer deliverables. Let’s now move along to the tools you can use in Minitab Statistical Software to conduct the Measure phase. Measure Phase Methodology The goal of this phase is to measure the process to determine its current performance and quantify the problem.... Continue Reading
People frequently have different opinions. Usually that's fine—if everybody thought the same way, life would be pretty boring—but many business decisions are based on opinion. And when different people in an organization reach different conclusions about the same business situation, problems follow.  Inconsistency and poor quality result when people being asked to make yes / no, pass / fail, and... Continue Reading
Ahoy, matey! Ye’ve come to the right place to learn about Value Stream Maps (VSM).  Just as a treasure map can lead a band o’ pirates to buried treasures, so too can the VSM lead a process improvement bilge rat to the loot buried deep inside a process! Minitab’s Quality Companion has an easy-to-use VSM tool to guide yer way. Use a value stream map to illustrate the flow of materials... Continue Reading
As we enter late December, snow is falling here on the East Coast of the United States. The official start to winter is on December 21, 2016, but it’s certainly not uncommon to see snowflakes flying before this date. If you live in the U.S., you know the winter of 2015 was one for the record books. In fact, more than 90 inches of snow fell in Boston in the winter of 2015! Have you ever wondered how... Continue Reading
The line plot is an incredibly agile but frequently overlooked tool in the quest to better understand your processes. In any process, whether it's baking a cake or processing loan forms, many factors have the potential to affect the outcome. Changing the source of raw materials could affect the strength of plywood a factory produces. Similarly, one method of gluing this plywood might be better... Continue Reading
If you’re familiar with Lean Six Sigma, then you’re familiar with DMAIC. DMAIC is the acronym for Define, Measure, Analyze, Improve and Control. This proven problem-solving strategy provides a structured 5-phase framework to follow when working on an improvement project. This is the first post in a five-part series that focuses on the tools available in Minitab Statistical Software that are most... Continue Reading
Reliability analysis is the perfect tool for calculating the proportion of items that you can expect to survive for a specified period of time under identical operating conditions. Light bulbs—or lamps—are a classic example. Want to calculate the number of light bulbs expected to fail within 1000 hours? Reliability analysis can help you answer this type of question. But to conduct the analysis... Continue Reading
If your work involves quality improvement, you've at least heard of Design of Experiments (DOE). You probably know it's the most efficient way to optimize and improve your process. But many of us find DOE intimidating, especially if it's not a tool we use often. How do you select an appropriate design, and ensure you've got the right number of factors and levels? And after you've gathered your... Continue Reading
A reader asked a great question in response to a post I wrote about Pareto charts. Our readers typically do ask great questions, but this one turned out to be more difficult to answer than it first seemed. My correspondent wrote:  My understanding is that when you have count data, a bar chart is the way to go. The gaps between the bars emphasize that the data are not measured on a continuous scale.... Continue Reading
The ultimate goal of most quality improvement projects is clear: reducing the number of defects, improving a response, or making a change that benefits your customers. We often want to jump right in and start gathering and analyzing data so we can solve the problems. Checking your measurement systems first, with methods like attribute agreement analysis or Gage R&R, may seem like a needless waste... Continue Reading
We hosted our first-ever Minitab Insights conference in September, and if you were among the attendees, you already know the caliber of the speakers and the value of the information they shared. Experts from a wide range of industries offered a lot of great lessons about how they use data analysis to improve business practices and solve a variety of problems. I blogged earlier about five key... Continue Reading
If you were among the 300 people who attended the first-ever Minitab Insights conference in September, you already know how powerful it was. Attendees learned how practitioners from a wide range of industries use data analysis to address a variety of problems, find solutions, and improve business practices. In the coming weeks and months, we will share more of the great insights and guidance shared... Continue Reading
To assess if a process is stable and in statistical control, you can use a control chart. It lets you answer the question "is the process that you see today going to be similar to the process that you see tomorrow?" To assess and quantify how well your process falls within specification limits, you can use capability analysis. Both of these tools are easy to use in Minitab, but you first need to... Continue Reading
When I blogged about automation back in March, I made my husband out to be an automation guru. Well, he certainly is. But what you don’t know about my husband is that while he loves to automate everything in his life, sometimes he drops the ball. He’s human; even I have to cut him a break every now and then. On the other hand, instances of hypocrisy in his behavior tend to make for a good story.... Continue Reading