Tips and Techniques for Statistics and Quality Improvement

Blog posts and articles about using Minitab software in quality improvement projects, research, and more.

Dawn Keller

My background is in quality and reliability engineering, and there I developed my dedication to both the quality profession and to Minitab Statistical Software.
Dawn Keller

My 6-year-old came home from school one day very excited to let me know that Maggie’s mommy was a doctor and she helped sick people get better. Seems Maggie's mommy was a “community hero.”

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Balancing Cost, Quality and Delivery

Let's talk about risk-based testing. I should start by saying that this is a sensitive subject. It’s why a career in quality is not for the faint of heart. The fact is that cost, quality and delivery are at constant odds in every industry, including software. Quality professionals play a key role in this balancing act. And, whenever things become "unbalanced," we quality...

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When I get to apply tools like the P’ Chart, I get a thrill. What can I say? I’m a huge fan of Minitab® Statistical Software. I won’t claim to be its biggest fan, but let’s just say I’m definitely up there. Probably in the top 50; definitely the top 100.

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I’m Dawn Keller and I manage the Quality Assurance department at Minitab. Did you ever launch our software and wonder, “Wow, who created such a high-quality and feature-rich application within a release cycle that meets or exceeds my expectations?” Now you know!

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