Using Variability Charts to Analyze Causes of Wait Times at Financial Services Call Centers
Take a look at a very simple graphical tool in Minitab that is very intuitive and doesn't require any prior statistical knowledge: the Multi-Vari Chart.
Guest Post: It’s Tough to Make Predictions, Especially about the Future (even with Machine Learning)
At its core, all Machine Learning algorithms follow a two-part process. First a sequence of increasingly complex functions is fit to part of the data (training data set). Then each model in the sequence is evaluated on how well it performs on the data that was held out (the holdout set).
Step 1: Pinpoint Waste. Step 2: Deal with It. 5 More Critical Lean Tools
Step 1: Pinpoint Waste. Step 2: Deal with It. 5 More Critical Lean Tools
How to Use Data to Understand and Resolve Differences in Opinion, Part 3
How to Use Data to Understand and Resolve Differences in Opinion, Part 3
How to Use Data to Understand and Resolve Differences in Opinion, Part 2
How to Use Data to Understand and Resolve Differences in Opinion, Part 2
Improving Cash Flow and Cutting Costs at Bank Branch Offices
Improving Cash Flow and Cutting Costs at Bank Branch Offices
On Paying Bills, Marriage, and Alert Systems
On Paying Bills, Marriage, and Alert Systems
Using Multivariate Statistical Tools to Analyze Customer and Survey Data
Using Multivariate Statistical Tools to Analyze Customer and Survey Data