---
title: Voz do cliente, Kano e análise de dados para projetar dispositivos médicos
description: Como um fabricante de dispositivos médicos traz rapidamente para o mercado equipamentos de proteção pessoal de grau clínico? Colocando o Minitab Statistical Software e o Minitab Workspace Software, bem, para trabalhar em combinação.
image: https://blog.minitab.com/hubfs/B2BML%20-%20NEW%20FILE%20MANAGER%20STRUCTURE/Blog%20Images/Imported_Blog_Media/mcs-mw-mss-medical-devices-voc-Jul-05-2025-10-27-37-9986-PM.png
---

Português

- [English](https://blog.minitab.com/en/?hsLang=pt)
- [Français](https://blog.minitab.com/fr/?hsLang=pt)
- [Deutsch](https://blog.minitab.com/de/?hsLang=pt)
- [Português](https://blog.minitab.com/pt/?hsLang=pt)
- [Español](https://blog.minitab.com/es/?hsLang=pt)
- [日本語](https://blog.minitab.com/ja/?hsLang=pt)
- [한국어](https://blog.minitab.com/ko/?hsLang=pt)
- [中文（简体）](https://blog.minitab.com/zh/?hsLang=pt)

- [Português](https://blog.minitab.com/pt/blog/voz-do-cliente-kano-e-analise-de-dados-para-projetar-dispositivos-medicos)
- [Chinese](https://blog.minitab.com/zh/blog/bringing-voc-kano-data-analysis-together-design-medical-devices-accelerated-timeframes)
- [Deutsch](https://blog.minitab.com/de/blog/medizinische-gerate-dank-kundenstimmen-einem-kano-modell-und-der-datenanalyse-schneller-entwickeln)
- [English](https://blog.minitab.com/en/blog/bringing-voc-kano-data-analysis-together-design-medical-devices-accelerated-timeframes)
- [Español](https://blog.minitab.com/es/blog/voz-del-cliente-kano-y-analisis-de-datos-para-disenar-dispositivos-medicos)
- [Français](https://blog.minitab.com/fr/blog/modele-de-kano-et-analyse-des-donnees-pour-concevoir-des-equipements-medicaux-dans-des-delais-ecourtes)
- [한국어](https://blog.minitab.com/ko/blog/bringing-voc-kano-data-analysis-together-design-medical-devices-accelerated-timeframes)
- [日本語](https://blog.minitab.com/ja/blog/bringing-voc-kano-data-analysis-together-design-medical-devices-accelerated-timeframes)

- [![Icon Partners](https://blog.minitab.com/hubfs/WCM/Partners.png) Parceiros](https://www.minitab.com/pt-br/company/partners/)
- [![Icon Contact](https://blog.minitab.com/hubfs/WCM/Contact.png) Fale conosco](https://www.minitab.com/pt-br/company/contact-us/)
- [![Icon Talk to Minitab](https://blog.minitab.com/hubfs/WCM/Phone.png) Fale com a Minitab](https://www.minitab.com/pt-br/talk-to-minitab/)
- [![Icon My Account](https://blog.minitab.com/hubfs/WCM/MyAcct.png) Minha conta](https://licensing.minitab.com/account/manage)

[![Minitab](https://blog.minitab.com/hubfs/WCM/minitab-corp-logo.svg)](https://www.minitab.com/pt-br/)

- Produtos
  
  Voltar
  
  [Produtos](https://www.minitab.com/pt-br/products/)
  
  [Todos os produtos](https://www.minitab.com/pt-br/products/) 
    - [Minitab Solution Center](https://www.minitab.com/pt-br/products/minitab-solution-center/)
    - [Minitab Statistical Software](https://www.minitab.com/pt-br/products/minitab/)
    - [Minitab Connect](https://www.minitab.com/pt-br/products/connect/)
    - [Minitab Model Ops](https://www.minitab.com/pt-br/products/model-ops/)
    - [Minitab Education Hub](https://www.minitab.com/pt-br/products/education-hub/)
    - [Minitab Engage](https://www.minitab.com/pt-br/products/engage/)
    - [Minitab Workspace](https://www.minitab.com/pt-br/products/workspace/)
    - [Real-Time SPC](https://www.minitab.com/pt-br/products/real-time-spc/)
    - [Coleta de dados e Controle Estatístico de Processo da Prolink](https://info.minitab.com/pt/shop-floor-connectivity-with-prolink?hsLang=pt)
    - [Simulação de eventos discretos Simul8](https://info.minitab.com/pt/new-to-simul8?hsLang=pt)
    - [SPM](https://www.minitab.com/pt-br/products/spm/)
- Soluções
  
  Voltar
  
  [Soluções](https://www.minitab.com/pt-br/solutions/)
  
  [Todas as soluções em destaque](https://www.minitab.com/pt-br/solutions/) 
    - [Análise](https://www.minitab.com/pt-br/solutions/analytics/)
    - [Estatística e análise preditiva](https://www.minitab.com/pt-br/solutions/analytics/statistical-analysis-predictive-analytics/)
    - [Ciência de dados e Aprendizado de máquina](https://www.minitab.com/pt-br/solutions/analytics/data-science-machine-learning/)
    - [Software de análise e inteligência empresarial](https://www.minitab.com/pt-br/solutions/analytics/business-analytics-intelligence/)
    - [Controle estatístico de processos](https://www.minitab.com/pt-br/solutions/analytics/statistical-process-control/)
    - [Análise operacional e de qualidade](https://www.minitab.com/pt-br/solutions/analytics/quality-analytics/)
    - [Live Analytics](https://www.minitab.com/pt-br/solutions/analytics/live-analytics/)
    - [Análise de confiabilidade e dados de vida](https://www.minitab.com/pt-br/solutions/analytics/reliability/)
    - [Simulação de eventos discretos](https://info.minitab.com/pt/new-to-simul8?hsLang=pt)
    - [Mineração de processos](https://info.minitab.com/pt/new-to-simul8?hsLang=pt)
    - [Recursos principais](https://www.minitab.com/pt-br/solutions/key-capabilities/)
    - [Melhoria contínua](https://www.minitab.com/pt-br/solutions/key-capabilities/continuous-improvement/)
    - [Integração e preparação de dados](https://www.minitab.com/pt-br/solutions/key-capabilities/data-integration-data-prep/)
    - [Diagramas e mapas mentais](https://www.minitab.com/pt-br/solutions/key-capabilities/diagramming-mind-mapping/)
    - [Gêmeos digitais](https://info.minitab.com/pt/new-to-simul8?hsLang=pt)
    - [Model e ML Ops](https://www.minitab.com/pt-br/solutions/key-capabilities/model-deployment-ml-ops/)
    - [Gerenciamento de inovação e projetos](https://www.minitab.com/pt-br/solutions/key-capabilities/innovation-project-management/)
    - [Excelência de processo Detectar, corrigir e prevenir](https://www.minitab.com/pt-br/solutions/key-capabilities/process-excellence/)
    - [Coleta de dados automatizada](https://info.minitab.com/pt/shop-floor-connectivity-with-prolink?hsLang=pt)
    - [Soluções industriais da Minitab](https://www.minitab.com/pt-br/solutions/industry/)
    - [Acadêmico](https://www.minitab.com/pt-br/solutions/industry/academic/)
    - [Energia e recursos naturais](https://www.minitab.com/pt-br/solutions/industry/energy-resources/)
    - [Setor governamental e público](https://www.minitab.com/pt-br/solutions/industry/government/)
    - [Serviços de saúde](https://www.minitab.com/pt-br/solutions/industry/healthcare/)
    - [Seguros](https://www.minitab.com/pt-br/solutions/industry/insurance/)
    - [Fabricação e indústria](https://www.minitab.com/pt-br/solutions/industry/manufacturing-industrial/)
    - [Serviços](https://www.minitab.com/pt-br/solutions/industry/service-industries/)
    - [Software e tecnologia](https://www.minitab.com/pt-br/solutions/industry/software-technology/)
    - [Construção](https://www.minitab.com/pt-br/solutions/industry/construction/)
    - [Por função/cargo](https://www.minitab.com/pt-br/solutions/role/)
    - [Engenharia](https://www.minitab.com/pt-br/solutions/role/engineering/)
    - [Análise de negócios](https://www.minitab.com/pt-br/solutions/role/business-analysts/)
    - [Tecnologia da informação](https://www.minitab.com/pt-br/solutions/role/information-technology/)
    - [Cadeia de suprimentos](https://www.minitab.com/pt-br/solutions/role/supply-chain/)
    - [Solução de atendimento ao cliente](https://www.minitab.com/pt-br/solutions/role/customer-service-contact-center/)
    - [Recursos Humanos](https://www.minitab.com/pt-br/solutions/role/human-resources/)
    - [Análise de dados de marketing](https://www.minitab.com/pt-br/solutions/role/marketing/)
    - [Pesquisa e Desenvolvimento](https://www.minitab.com/pt-br/solutions/role/research-and-development/)
- Recursos e serviços
  
  Voltar
  
  [Recursos e serviços](https://www.minitab.com/pt-br/resources-services/)
  
  [Todos os recursos e serviços](https://www.minitab.com/pt-br/resources-services/) 
    - [Recursos](https://www.minitab.com/pt-br/resources-services/resources/)
    - [Estudos de Caso](https://www.minitab.com/pt-br/resources-services/resources/case-studies/)
    - [Blog](https://www.minitab.com/pt-br/resources-services/resources/blog/)
    - [eBooks e white papers](https://www.minitab.com/pt-br/resources-services/resources/ebooks-and-white-papers/?locale=pt-BR)
    - [Conjuntos de dados](https://www.minitab.com/pt-br/resources-services/resources/data-set/)
    - [Webinars e eventos](https://www.minitab.com/pt-br/resources-services/resources/events/)
    - [Education Hub](https://www.minitab.com/pt-br/resources-services/resources/education-hub/)
    - [Serviços](https://www.minitab.com/pt-br/resources-services/services/)
    - [Treinamento](https://www.minitab.com/pt-br/resources-services/services/training/)
    - [Implantação](https://www.minitab.com/pt-br/resources-services/services/deployment/)
    - [Consultoria de estatística](https://www.minitab.com/pt-br/resources-services/services/statistical-consulting/)
    - [Autoaprendizado no ritmo do aluno](https://www.minitab.com/pt-br/resources-services/services/self-paced-learning/)
    - [Educação contínua](https://www.minitab.com/pt-br/resources-services/services/continuing-education/)
- Suporte
  
  Voltar
  
  [Suporte](https://www.minitab.com/pt-br/support/)
  
  [Suporte Técnico](https://www.minitab.com/pt-br/support/) 
    - [Assinaturas e ativação](https://www.minitab.com/pt-br/support/subscriptions-and-activation/)
    - [Minitab Quick Start](https://www.minitab.com/pt-br/support/quick-start/)
    - [Treinamento](https://www.minitab.com/pt-br/resources-services/services/training/)
    - [Suporte à instalação](https://www.minitab.com/pt-br/support/installation/)
    - [Vídeos de suporte](https://www.minitab.com/pt-br/support/videos/)
    - [Documentação do software](https://www.minitab.com/pt-br/support/documents/)
    - [Atualizações de software](https://www.minitab.com/pt-br/support/software-updates/)
    - [Downloads de produto](https://www.minitab.com/pt-br/support/downloads/)
    - [Política de suporte](https://www.minitab.com/pt-br/support/policy/)
- Empresa
  
  Voltar
  
  [Empresa](https://www.minitab.com/pt-br/company/)
  
  [Empresa](https://www.minitab.com/pt-br/company/) 
    - [Sobre nós](https://www.minitab.com/pt-br/company/our-company/)
    - [Equipe de liderança](https://www.minitab.com/pt-br/company/leadership-team/)
    - [Parceiros](https://www.minitab.com/pt-br/company/partners/)
    - [Carreiras](https://www.minitab.com/pt-br/company/careers/)
    - [Fale conosco](https://www.minitab.com/pt-br/company/contact-us/)
    - [Notícias](https://www.minitab.com/pt-br/company/press-releases/)

[Testar/Comprar](https://www.minitab.com/pt-br/try-buy/)

- [Se inscrever](https://info.minitab.com/pt/blog/subscribe?hsLang=pt)

![Minitab](https://20853177.fs1.hubspotusercontent-na1.net/hubfs/20853177/minitab-corp-logo.svg?t=1755011311618)

## Aviso

Agora você está saindo do minitab.com.

 Clique em Continuar para prosseguir para:

 Continuar

 Voltar

# Voz do cliente, Kano e análise de dados para projetar dispositivos médicos

 Minitab Blog Editor  |  12/16/2022

 Tópicos: [Minitab Statistical Software](https://blog.minitab.com/pt/blog/tag/minitab-statistical-software), [Minitab Workspace](https://blog.minitab.com/pt/blog/tag/minitab-workspace), [kano](https://blog.minitab.com/pt/blog/tag/kano)

- [Share](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.minitab.com/pt/blog/voz-do-cliente-kano-e-analise-de-dados-para-projetar-dispositivos-medicos)
- [Share](https://www.facebook.com/sharer.php?u=https://blog.minitab.com/pt/blog/voz-do-cliente-kano-e-analise-de-dados-para-projetar-dispositivos-medicos)

Para nadie es un secreto que los acontecimientos recientes a nivel mundial nos han forzado a todos a ser más ágiles en nuestras operaciones y a responder a los cambios de nuevas maneras. Los fabricantes de dispositivos médicos han asumido un papel protagónico y tienen una importancia vital.

Echemos un vistazo a un equipo de desarrollo de productos de un fabricante de dispositivos médicos para ver cómo sacan equipos de protección personal de grado clínico al mercado de nuevas maneras y más rápido que antes.

Al equipo se le pide que diseñe, pruebe y fabrique respiradores de grado clínico con un costo total de producción de menos de $15 por unidad dentro de las próximas 12 semanas.

Para empezar, el equipo resume y analiza las entradas de encuestas realizadas en línea y en persona utilizando el formulario de resumen La Voz del Cliente y el Modelo de Kano disponibles en [Minitab Workspace](https://www.minitab.com/products/workspace).

![Opiniao-do-cliente-Minitab-Workspace](https://blog.minitab.com/hs-fs/hubfs/B2BML%20-%20NEW%20FILE%20MANAGER%20STRUCTURE/Blog%20Images/Imported_Blog_Media/Opiniao-do-cliente-Minitab-Workspace-Jul-05-2025-10-27-34-9790-PM.png?width=600&height=407&name=Opiniao-do-cliente-Minitab-Workspace-Jul-05-2025-10-27-34-9790-PM.png)

  

![Modelo-Kano-PT-BR-Minitab-Workspace](https://blog.minitab.com/hs-fs/hubfs/B2BML%20-%20NEW%20FILE%20MANAGER%20STRUCTURE/Blog%20Images/Imported_Blog_Media/Modelo-Kano-PT-BR-Minitab-Workspace-Jul-05-2025-10-27-36-0191-PM.png?width=600&height=473&name=Modelo-Kano-PT-BR-Minitab-Workspace-Jul-05-2025-10-27-36-0191-PM.png)

Con base en algunos de esos comentarios, el equipo diseñó, fabricó y probó prototipos utilizando tecnología de impresión 3D. Debido a una línea de tiempo reducida, el equipo verificó el concepto de diseño ejecutando pruebas aceleradas de vida útil y realiza estudios de capacidad del proceso utilizando [Minitab Statistical Software](https://www.minitab.com/products/minitab).

![Grafico-de-probabilidade-para-inicio-Minitab-Software-estatistica](https://blog.minitab.com/hs-fs/hubfs/B2BML%20-%20NEW%20FILE%20MANAGER%20STRUCTURE/Blog%20Images/Imported_Blog_Media/Grafico-de-probabilidade-para-inicio-Minitab-Software-estatistica-Jul-05-2025-10-27-37-0349-PM.png?width=600&height=400&name=Grafico-de-probabilidade-para-inicio-Minitab-Software-estatistica-Jul-05-2025-10-27-37-0349-PM.png)

 

![Grafico-de-relacao-Minitab-Software-estatistica](https://blog.minitab.com/hs-fs/hubfs/B2BML%20-%20NEW%20FILE%20MANAGER%20STRUCTURE/Blog%20Images/Imported_Blog_Media/Grafico-de-relacao-Minitab-Software-estatistica-Jul-05-2025-10-27-33-9612-PM.png?width=600&height=400&name=Grafico-de-relacao-Minitab-Software-estatistica-Jul-05-2025-10-27-33-9612-PM.png)

  

![Comparacao-da-capacidade-antes-depois-Minitab-Software-estatistica](https://blog.minitab.com/hs-fs/hubfs/B2BML%20-%20NEW%20FILE%20MANAGER%20STRUCTURE/Blog%20Images/Imported_Blog_Media/Comparacao-da-capacidade-antes-depois-Minitab-Software-estatistica-Jul-05-2025-10-27-39-2873-PM.png?width=600&height=450&name=Comparacao-da-capacidade-antes-depois-Minitab-Software-estatistica-Jul-05-2025-10-27-39-2873-PM.png)

Con estas herramientas funcionando en conjunto, la empresa fue capaz de diseñar, probar y lanzar un nuevo producto en 8 semanas desde el inicio del proyecto. La combinación correcta de las herramientas de innovación de Minitab Workspace y el análisis de datos de Minitab les ayudó a mantenerse enfocados y lograr resultados a un ritmo más rápido. De este modo produjeron una mascarilla nueva y cómoda que el mercado recibió con gran aceptación y que cumplía con las regulaciones gubernamentales a un precio asequible, aumentando las ganancias de la empresa en un 15% en comparación con el año anterior.

  

### Experimente o software estatístico Minitab e o Minitab Workspace gratuitamente por 30 dias [![Experimente gratuitamente o Minitab Workspace por 30 dias](https://no-cache.hubspot.com/cta/default/3447555/d3fb5868-4796-4f86-91b6-2c4d70733482.png)](https://cta-redirect.hubspot.com/cta/redirect/3447555/d3fb5868-4796-4f86-91b6-2c4d70733482)

[![Experimente gratuitamente o software estatístico do Minitab por 30 dias](https://no-cache.hubspot.com/cta/default/3447555/59f3480e-6f95-4693-931c-6162aeb35c03.png)](https://cta-redirect.hubspot.com/cta/redirect/3447555/59f3480e-6f95-4693-931c-6162aeb35c03)

## Você pode gostar também

<https://blog.minitab.com/pt/blog/6-steps-to-go-from-seeing-processes-to-optimizing-them-with-ai?hsLang=pt>

[Seis etapas para passar da observação de processos à otimização com IA](https://blog.minitab.com/pt/blog/6-steps-to-go-from-seeing-processes-to-optimizing-them-with-ai?hsLang=pt)

[Ai](https://blog.minitab.com/pt/blog/tag/ai)  | 5 Leitura de minutos

<https://blog.minitab.com/pt/blog/como-a-simula%C3%A7ao-garante-sua-vantagem?hsLang=pt>

[Como a simulação garante sua vantagem do setor automotivo ao aeroespacial](https://blog.minitab.com/pt/blog/como-a-simula%C3%A7ao-garante-sua-vantagem?hsLang=pt)

[Minitab Solution Center](https://blog.minitab.com/pt/blog/tag/minitab-solution-center)  | 3 Leitura de minutos

<https://blog.minitab.com/pt/blog/analise-de-empilhamento-de-tolerancia?hsLang=pt>

[Como compreender a análise de empilhamento de tolerância: estabelecendo confiança em seus projetos](https://blog.minitab.com/pt/blog/analise-de-empilhamento-de-tolerancia?hsLang=pt)

[Minitab Workspace](https://blog.minitab.com/pt/blog/tag/minitab-workspace)  | 2 Leitura de minutos

---

- [Carreiras](https://www.minitab.com/pt-br/company/careers/)
- [Central de confiança](https://www.minitab.com/pt-br/trust-center/)
- [Fornecedores](https://www.minitab.com/pt-br/suppliers/)
- [Mapa do site](https://www.minitab.com/pt-br/site-map/)

- [![linkedin](https://blog.minitab.com/hubfs/WCM/linkedin-1.png)](https://www.linkedin.com/company/minitab/)
- [![facebook](https://blog.minitab.com/hubfs/WCM/facebook.png)](https://www.facebook.com/Minitab/)
- [![youtube](https://blog.minitab.com/hubfs/WCM/youtube.png)](https://www.youtube.com/user/MinitabInc)
- [![instagram](https://blog.minitab.com/hubfs/WCM/instagram.png)](https://www.instagram.com/minitab/)

---

© 2025 Minitab, LLC. All Rights Reserved.

- [Termos de uso](https://www.minitab.com/pt-br/legal/terms-of-use/)
- [Privacidade](https://www.minitab.com/pt-br/legal/privacy-policy/)
- [Nota legal](https://www.minitab.com/pt-br/legal/)

- Cookies Settings